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Frequently Asked Questions
I can’t find my order number. What should I do?
Your order number can be found in the confirmation email sent to you after your purchase. If you can’t find it, check your spam or junk folder, or contact our customer support for assistance.
What do the different order statuses mean?
Pending means your order has been received and is awaiting payment confirmation. Processing indicates that payment has been confirmed, and your order is being prepared for shipment. Shipped signifies that your order has left our warehouse and is on its way to you. Finally, Delivered confirms that your order has arrived at the specified address.
What should I do if I made a mistake with my delivery details?
If you notice an error in your delivery details, contact our customer support immediately to see if changes can be made before the order is shipped.
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Frequently Asked Questions
I can’t find my order number. What should I do?
Your order number can be found in the confirmation email sent to you after your purchase. If you can’t find it, check your spam or junk folder, or contact our customer support for assistance.
What do the different order statuses mean?
Pending means your order has been received and is awaiting payment confirmation. Processing indicates that payment has been confirmed, and your order is being prepared for shipment. Shipped signifies that your order has left our warehouse and is on its way to you. Finally, Delivered confirms that your order has arrived at the specified address.
What should I do if I made a mistake with my delivery details?
If you notice an error in your delivery details, contact our customer support immediately to see if changes can be made before the order is shipped.